1. Basic information
- Business operator: PokerCareerJapan Inc.
- Company details: https://facechanger-ai.com/company.php
- Contact (email): support [at] facechanger-ai.com
2. Information we collect
We may collect the following information.
2.1 Information you enter or provide
- Email address (for inquiries, account communications, etc.)
- Contents of your inquiries
2.2 Device and app usage information
- Device information (OS, device identifiers, language settings, etc.)
- App operation logs (crash logs, usage status, etc.)
2.3 Content used for generation and editing
To perform generation processing such as face swapping, this service handles the following data.
- Face photos (the “Source Face Data”): face photos used as the “swapping side” (the replacing face).
- Images and videos targeted for face swapping (the “Target Data”): images and videos that are the “swapped side” (the original being replaced).
- Generated result images and videos (the “Generated Data”): images and videos generated or edited through the above processing.
3. Purposes of use
We use the collected information for the following purposes.
- Providing, maintaining, protecting, and improving this service
- Executing generation processing (such as face swapping)
- Analyzing usage and improving quality (e.g., analytics tools such as GA4)
- Preventing misuse and ensuring security
- Responding to inquiries
- Sending important notices (changes to terms, feature changes, etc.)
4. Upload, storage, and deletion (important)
4.1 Upload to servers
Input data and Generated Data may be uploaded to servers for generation processing.
- Whether uploads occur: Yes
4.2 Retention periods
- Source Face Data (free and paid alike)
- On device: stored until the user deletes it.
- On server: may be uploaded for generation processing, but is used only temporarily for processing and is promptly deleted after upload.
- Target Data (free and paid alike)
- On server: uploaded for face swapping and promptly deleted after processing is complete (not stored on device or server).
- Note that reference (link) information to the original data on the device is shown in the app’s library screen and similar areas.
- Generated Data (server-side storage)
- Free users: stored for 24 hours
- Paid users: stored for 7 days
4.3 Timing of deletion
We automatically delete Generated Data from servers after the retention period elapses: 24 hours for free users and 7 days for paid users.
We also carry out deletion within a reasonable scope based on deletion requests from users.
5. Provision to third parties
Except where permitted by law, we do not provide personal information to third parties without the individual’s consent.
6. Outsourcing
To the extent necessary to provide this service, we may outsource operations such as cloud infrastructure, data storage, access analytics, and customer support to external contractors. In such cases, we conclude appropriate agreements with contractors and exercise necessary and appropriate supervision.
7. Use of analytics tools
We may use access analytics tools to improve the service.
- Example tool: Google Analytics 4 (GA4)
8. Use by minors
If a minor uses this service, please obtain the consent of a parent or guardian.
9. Security management measures
We take reasonable security management measures to prevent leakage and similar incidents involving personal information.
10. Changes to this Privacy Policy
We may revise this policy as necessary. For material changes, we will notify users within the app or by methods designated by us.
11. Inquiry contact
- For inquiries, please contact us at the “Contact (email)” above.
- Hours: weekdays 10:00–18:00 (JST, optional).
Note: This page is an English translation provided for convenience only. The Japanese version is the authoritative text, and the Japanese version shall prevail in the event of any discrepancy or difference in interpretation.（本ページは参考のための翻訳です。日本語版を正とします。）